Returns & Refunds
Everything you need to know about returns, exchanges, and refunds — all in one place.
Quick Overview
Returns are accepted within 14 days of delivery.
Items must be unused, unwashed, and in their original condition. Refunds are issued after the returned item has been received and inspected. Return shipping costs may apply unless otherwise stated
Please contact our support team before sending any item back
Return eligibility
To be eligible for a return, items must be unused, in their original condition, and returned with their original packaging whenever possible. Proof of purchase is required for all returns. Items must not show signs of wear, damage, or misuse after delivery. For hygiene and safety reasons, certain items may not be eligible for return. Any final sale items are also excluded from return eligibility.
Non-returnable items
We are unable to accept returns for items that have been used, worn, washed, or damaged after delivery. Personalized or custom-made products are non-returnable. Items marked as final sale cannot be returned or refunded. Gift cards are also non-returnable. If an item is returned in a condition that does not meet our return requirements, we may be unable to process the refund.
How to start a return
1. Contact our support team
Please reach out to us with your order number and the item(s) .
2. Wait for return instructions
Our team will review your request and provide the next steps.
3. Pack the item securely
Please make sure the item is safely packed to avoid damage.
4. Send the return
Ship the item back using the instructions provided by our support team.
5. Inspection and refund
Once your return has been received and inspected, we will process your refund.
